Shipping policy

Last Updated: September 27, 2026

Kalynchuk Aesthetics ships skincare and personal care products to customers within the United States and, where available, to international destinations.

1. Shipping Carriers

Depending on the destination, package size, shipping speed, and availability, orders may be shipped using reputable carriers, including:

  • FedEx

  • UPS

  • USPS

  • DHL / DHL Express

  • Other reputable shipping carriers when appropriate

The shipping carrier may be selected by Kalynchuk Aesthetics based on the most appropriate available shipping service for the order.

The carrier available for a particular order and the applicable shipping cost will be displayed during checkout when available.

2. Order Processing

Orders are generally processed after payment has been successfully received.

Please allow 1–3 business days for order processing before the package is handed to the shipping carrier.

Orders are generally processed Monday through Friday, excluding U.S. federal holidays.

Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

3. Estimated Delivery Times

Delivery times depend on the shipping service selected, destination, carrier, weather, holidays, and other circumstances outside our control.

Estimated transit times may be displayed at checkout.

Unless otherwise stated at checkout, delivery estimates do not include order processing time.

Expedited shipping may reduce transit time but does not necessarily reduce the time required to process an order.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout based on the shipping destination, package characteristics, and available shipping service.

From time to time, Kalynchuk Aesthetics may offer free shipping promotions or other shipping discounts. Any applicable promotion will be displayed at checkout or on the website.

5. Tracking Information

When tracking is available, a tracking number will be provided after the order has been shipped.

Tracking information may take some time to become active after the shipping carrier receives the package.

Customers are responsible for monitoring tracking information and ensuring that the shipping address provided at checkout is accurate.

6. Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

If an order has not yet shipped and you notice an incorrect address, contact us immediately by email or WhatsApp.

Once an order has been shipped, we may not be able to change the delivery address.

Additional shipping charges may apply if a package must be reshipped because an incorrect or incomplete address was provided by the customer.

7. Delayed, Lost, or Damaged Packages

Once a package has been transferred to the shipping carrier, delivery is subject to the carrier's procedures, transit times, and service conditions.

If your package is delayed, lost, or damaged, please contact us in writing at:

Email: kalynchukaesthetics@gmail.com
WhatsApp: +1 224-422-3378

For damaged packages, please provide photographs of the package and product when possible.

We will review the situation and, where appropriate, assist with the shipping carrier's claim process.

8. Delivered but Not Received

If tracking information shows that a package was delivered but you cannot locate it, please first check:

  • Your mailbox or usual delivery location;

  • Around your property;

  • With household members or building management;

  • With neighbors, if appropriate.

You should also contact the shipping carrier using the tracking information.

Please contact us if you are unable to resolve the issue so that we can review the order and available options.

9. International Shipping

International shipping may be available for selected destinations.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are generally not included in the product price or shipping charge unless specifically stated at checkout.

Customers are responsible for complying with applicable import requirements and providing accurate delivery information.

International delivery times may vary significantly depending on customs processing and the destination country's regulations.

10. Shipping Restrictions

Certain products, destinations, or shipping methods may be subject to restrictions imposed by carriers or applicable laws.

We reserve the right to cancel or modify a shipment if a requested shipping method or destination is unavailable or prohibited.

11. Shipping and Returns

Shipping charges are generally non-refundable for ordinary returns unless otherwise required by applicable law.

Please review our Return & Refund Policy for information regarding eligible returns, refunds, defective products, and damaged or incorrect orders.

12. Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact us in writing:

Kalynchuk Aesthetics
Email: kalynchukaesthetics@gmail.com
Phone / WhatsApp: +1 224-422-3378
Website: kalynchukaesthetics.com

For customer service and documentation purposes, shipping-related issues should be submitted in writing by email or WhatsApp.